Hyatt House Tokyo Shibuya

The location is phenomenal as it is located in the Shibuya station close to the new eastern gate. You don't even need to walk on the street, you just go through the buildings, which are very artistic and filled with stores and restaurants. You can take the narita express with your luggage without going through alot of crowd as the platform for the narita express is by the gate. The room is perfect and spacious. All the amenities are clean and with good quality.

The design and decor throughout. The spacious rooms with all the comforts of home and more. This location was the perfect base to explore many of Tokyo’s main attractions from - nothing we wanted to see or do was never further than a short walk/ subway ride or Uber away.. We were loved how friendly and helpful the staff were. This stay exceeded expectations! Would definitely stay there again!

Very nice restaurant in the hotel although the opening hours were rather irregular. Great pool area which was not at all crowded during our stay. with distant views to Tokyo Tower. Shibuya is very crowded but the hotel is situated in the newly opened Sakura Stage area which is very quiet. There is a good Tokyu food market close by so we really appreciated the kitchenette in the room. The newly opened JR south gate gives direct access to the Yamanote line. We found the beds very comfortable and the room was well designed with tons of storage. The washing machine was great and pretty easy to work out although there weren't any instructions. We had a larger than average corner room which was super bright. Staff were very helpful and friendly.

The staff went above and beyond. I needed help in finding a baseball game on TV and the front desk took the time to find the channel for me. They also let me stay an hour past checkout because they specifically knew I was waiting for this baseball game to end.

Location. Room. Cleanliness